Returns & Exchanges
At SLAM, we want you to love your style; if you are not satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange. All returned apparel must be in original condition, unworn, and with all tags still attached.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided in your portal to the package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing